Every now and then, a new buzz word appears, especially in the online world. For some years now, growth hacking has been on the lips of many from the business world and it has nothing to do with breaking into someone’s computer. So what is growth hacking and why so many businesses are looking for growth hackers?
I came across this term while reading Ryan Holiday’s ‘Growth Hack Marketing’, which by the way is a book I recommend to every marketer and business owner out there. Ryan explains the term and gives examples of growth hack strategies that have helped businesses like Apple, AirBnb, Hotmail, Dropbox, Instagram and many others become what they are today.
“At the core, marketing is lead generation. Ads drive awareness…to drive sales. PR and publicity drive attention…to drive sales. Social media drives communication…to drive sales. Marketing, too many people forget, is not an end unto itself. It is simply getting customers. And by the transitive property, anything that gets customers is marketing. […] Welcome to growth hacking. Or better, welcome to actual marketing, where whatever works is marketing.” Ryan Holiday (via Fast Company)
Growth hacking is all about scale, about finding out of the box strategies that work, about constantly measuring and about acquiring new users that bring in new users. It’s about growing fast, growing big and going viral.
The growth hacker’s role is becoming more and more important in startups and this role means being able to manage multiple budgets and KPI’s simultaneously and be able to shift priorities as needed. He must see opportunity where others see challenges, solve problems creatively and he ties everything back to metrics. ‘Measure and adjust’ is his mantra.
‘The end goal of every growth hacker is to build a self-perpetuating marketing machine that reaches millions by itself’ – Aaron Ginn
Let’s see now what the most important aspects are when it comes to growth hacking:
Having a good product is crucial when talking about growth hacking. You need to develop a product that people want. You can be a firm believer in the ‘magic’ of growth hacking, but if you have a product that nobody wants, you’ll fail. Start with an MVP (minimum viable product) and then iterate and adjust by the feedback that you receive until you have a PMF (product market fit).
Before deploying any growth strategy, you need to have a measurement strategy and all the tools in place. You need at all times to collect and interpret data. A data driven approach is extremely important. You can’t afford to make dramatic mistakes. Test at all times, measure and adjust accordingly.
It is important to get informed about the necessary tools that will help you gather data, analyse, prepare the sales pipeline and keep you organised. You can use tools from Google Analytics (Analytics), Trello (Project management), Hubspot (Sales pipeline) and so on. Make a research, try a demo and see which work best for you.
- Digital marketing
Digital is better, digital spreads, digital converts. A good understanding of social media, SEO, PPC and email marketing is mandatory for every growth hacking strategy. Try them all and see which works better.
- Building a community and customer experience
The community and the customers experience are inseparable. Building a community is an important step in growth hacking. It’s the people from the community who spread the word about your awesome project. Pay attention to their needs and feedback, use the analytics tools to spot weaknesses in their experience and make things better. Keep your community close.
For startups and not only, growth hacking is an innovative way to grow and boost their business. Thinking outside the box, measuring and adjusting at all times, focusing on the product and on the target audience are the key elements of this results driven strategy.
If you are planning to incorporate content marketing in your marketing plan, you need to know where and how to start. The beginning is always the crucial part of marketing. It’s never easy to start, but you have to. Building content for audience is going to stay in the world of internet marketing forever and you have to create content by thinking about people, about how they can benefit from your words. Let’s see now what are the most important tips when talking about content marketing:
Make sure your content is really focused on your target audience. In order to convert your visitors into customers, you need to address the right target. Having a too much broad audience, you may not have the expected results.
Know your goals. Knowing why and what you want to accomplish is crucial. Ask yourself why you want to produce content, what is your goal: increased exposure, more clients, improve your rankings, awareness, build an email list, etc. Set some firm, clear goals and asses how you content is going to get you there. Make clear WHO you are addressing to, WHAT you want to deliver, HOW are they going to benefit from it. Be specific!
Create a content schedule and stick to it. Plan ahead and it will keep you motivated. A schedule is helpful and super important.
Address human needs. B2B content should elevate the product or service to the human needs of your audience. Content is different than link building, you have to think more about your audience and less about your rankings. You are addressing people before search engines.
Only publish your very best material. Publish the best possible content. Don’t just deliver content because you have to. It’s better to publish good content just every 2 weeks than publishing something mediocre daily because this is your target. Set the quality bar high.
Back up your arguments with data. In today’s world, users are no longer inclined to believe everything they are presented and trust is something hard to come by, so back the information you present with data to become more trustworthy.
Make your content answer questions. If you have ever asked a question on Google, you have surely seen Google Featured Snippet. If you manage to have your content answer a complex question and be featured in the Google Featured Snippet, you have the chance beside creating awareness, to be considered an expert in that certain field.
Repurpose your content. If a piece of content performs great and you have good feedback on that, why not repurpose it? Put it in a newsletter as well, upload it on your blog, or add more materials and turn them into a guide or an eBook.
Find the right platforms and influencers. The place where you publish your content is crucial. Also, who interacts with your content is crucial as well. Engage with other blogs and influencers, subscribe to their mailing list, comment on their blogs and facilitate a relation with them.
Use images and videos in your content. Hold your reader’s attention and let them easily understand the message you send. Add high quality media to your content. Keep your users interested and offer them quality content.
Evaluate the success with data. Evaluate the performance of your content with analytics and find out what the results of your efforts are. You need to know what are the results of you content marketing strategy. This will help you improve, adjust and get better and better.
Social media keeps growing and growing and will keep surprising us as it is has become a part of our life and work and it is undeniable that it has become a huge part of today’s modern society.
In today’s world, 92% of teenagers are online every day, 2.1 billion people have social media accounts and 47% of all internet users are on Facebook.
Social media advertising has changed the way brands are perceived. There are more than 50 million small businesses using Facebook pages, out of which 4 million advertise their business via Facebook ads.
Social media is growing and changing its users’ lives and how businesses function. And because it is a constant part of today, let’s see what are the social media trends for 2018 and start prepping.
- Live video
There is no surprise here, video continues to dominate social media platforms. People look after authentic, real life, live content. Live streaming certain moments and events is what we are looking for. These videos keep the followers engaged and involved in what is happening right now. They give them the possibility to interact live while at an event or at a contest draw and Facebook live offers exactly this. Let’s not forget about Instagram Stories as Instagram becomes more and more popular, especially among teenagers.
- Personalized content
Delivering content that is irrelevant is inefficient and annoying. Personalization is hot and in the digital world of today it is a critical point when it comes to drawing the attention of consumers. Companies now have the possibility to target specific audiences with social media advertising. Social media platforms come with analytics tools and specific features that lets them better understand their target and deliver their content in a targeted manner. A critical step for any marketer is to understand their audience, to know who they are communicating with and the content their audience wants to consume. Take good care when you are approaching your consumer, as you don’t want to go over board and scare them by being creepy and knowing too much about them. Take it step by step.
- Social Media Messaging
No surprise here either: social media messaging apps have a huge popularity and brands have started using the chat boxes in their interaction with their customers. Instant communication, real-time responses and feedback is needed. Also, instant messaging makes the customer’s experience more personal as the business communicates one on one with the customer. This is the future of customer service.
- Video content
For the past 2 years we have been reminded about the importance of video, of how it engages better than any type of content, of how it is the future of online brand promotion and about how you need to integrate it in your marketing plan. And all of this was and still is true. Video content is popular and it is going to stay popular. Video generates engagement, more people comments, likes and shares and the reporting features of the social media channels show you in real time how your video content is performing. Creating this type of content, integrating it in the brand’s online marketing strategy is one of the most important social media trends to prepare for in 2018.
Staying ahead of the trends is mandatory. Social media is and will continue to be a huge channel for brands to promote and advertise their services and products. As 2018 is just around the corner, take advantage of the time left to prepare and seize all the opportunities to be ready and connect with your target audience in the best possible manner.